Refunds and payments

Our status

All money questions belong to the operator Melbet; Melbet Guide explains how to deal with them. Your agreement on bets and deposits is with the operator, not with us.

What can be refunded

We advise checking your bet slip carefully before pressing the confirm button. We recommend reading the operator’s bet settlement rules in advance.

Mistaken payments and bonuses

We cannot see your payments or check their status. Disputes about bonuses are settled by Melbet support.

Withdrawals and chargebacks

We cover withdrawals in separate materials, but the exact terms are always with the operator. A chargeback is a last resort, not an ordinary way to get a refund.

Where to turn

Note the amount and payment method for every deposit. You can contact the editors about this page via [email protected].